Delivery + Shipping

At WhiteHaus Living, we’re committed to delivering your orders swiftly and securely. Below, you’ll find all the details you need regarding shipping rates, delivery times, and tracking your orders.

1. Shipping Options

We offer a variety of shipping methods to suit your needs. Choose the option that works best for you at checkout:

• Standard Shipping: Typically delivered within [5-7 business days]. Available for all domestic orders.
• Expedited Shipping: Get your order faster! Typically delivered within [2-3 business days].
• Next-Day Shipping: Orders placed by [cut-off time] will be delivered the next business day.

Note: Shipping times may vary based on your location and availability of the product.

2. Shipping Rates

Shipping costs are calculated based on the shipping method, your location, and the size of your order. Here’s a breakdown of our shipping fees:

• Standard Shipping: [Flat rate or variable cost based on location]
• Expedited Shipping: [Cost here]
• Next-Day Shipping: [Cost here]

Free shipping on orders over [amount], available with standard delivery.

3. International Shipping

Due to the nature of our products, we currently do NOT ship to customers outside of the 50 US states at this time. 

4. Order Processing Time

All orders are processed within 3-4 weeks of receipt. Custom, hand-made artwork takes time. Orders placed on weekends or holidays will be processed the next business day. Once your order is complete, you’ll receive a confirmation email with your tracking information.

5. Tracking Your Order

Once your order ships, your tracking information will be updated to "in transit". You can track your package directly through our website or with the carrier’s tracking service. Simply enter the tracking number provided, and you’ll see the status of your delivery in real-time.

6. Delays and Exceptions

While we strive to ensure timely delivery, there are circumstances beyond our control (weather conditions, courier delays, etc.) that may affect shipping times. In the event of a delay, we will notify you promptly.

7. Missing or Lost Packages

If your order hasn’t arrived within the expected delivery time frame, please check the tracking number provided for updates. If the tracking status shows delivered but you haven’t received the package, please contact our customer service team at support@whitehausliving.com for assistance.

8. Returns and Exchanges

For details on returning or exchanging an item, please refer to our Return and Exchange Policy page.

Contact Us

Have questions or concerns about your shipment? We’re here to help! Feel free to reach out to our customer support team at support@whitehausliving.com.